Privacy Policy

1. Introduction

DeadManPing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (hashed and encrypted)
• Authentication tokens from third-party providers (Google OAuth)

2.2 Monitor Data

We store information about your monitors:

• Monitor names and configuration
• Ping timestamps and status
• Optional metadata you send with pings (messages, duration, custom fields)

2.3 Payment Information

Payment processing is handled by Stripe. We do not store credit card information. We only store your Stripe customer ID and subscription status.

2.4 Usage Data

We automatically collect information about how you use the Service:

• IP addresses
• Browser type and version
• Pages visited and time spent
• Error logs and performance data

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Data is encrypted in transit (HTTPS/TLS)
• Passwords are hashed using bcrypt
• Database access is restricted with Row Level Security (RLS)
• We use Supabase (PostgreSQL) for data storage, which complies with SOC 2 Type II

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We retain ping data for up to 100 pings per monitor (older pings are automatically deleted). If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication (privacy policy: https://supabase.com/privacy)
• Stripe: Payment processing (privacy policy: https://stripe.com/privacy)
• Resend: Email delivery (privacy policy: https://resend.com/legal/privacy-policy)
• Vercel: Hosting and infrastructure (privacy policy: https://vercel.com/legal/privacy-policy)

These services have their own privacy policies. We encourage you to read them.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@deadmanping.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings, but this may affect Service functionality.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Data Controller Information

The administrator of your personal data is:

If you have questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us using the information above.